What are the services provided?
We provide Resume Development & Consultation and other Career and Writing Services including writing essays,
biographies, portfolios, work graphs, infographics, selection criteria, etc. for jobseekers and
professionals.
For more details please check out our services page.
How do you develop my resume?
Once you submit your resume, your personal resume writer will be assigned to you. She or he will analyze the
information submitted by you.
After processing the necessary information, the writer will get in touch with you for additional information
to
enrich your resume. She/he will go through every point you submitted to refine it or add value to it. The
process will not only help you get a better resume, but will also help you in getting to know why certain
things
in the resume are the way they are. Your resume will mostly be completely reworded and formatted according
to
industry standards.
Once developed, the CV is submitted for Quality Assurance, where it is proof read by a member of the
editorial
team. After the CV has been checked and approved on quality parameters of accuracy and presentation, the
first
draft of your new resume will be sent to you for your approval and suggestions. Your suggestions are then
incorporated and the resume is mailed to you for further inputs and approval.
The process of changing and working on your resume continues till you are completely satisfied with the
document.
Once we receive your approval on the developed resume, we send you the final draft of the resume as a soft
copy.
You will also receive general consultation on resume to get a better return from your resume.
Do I need to register with getsetresumes.com to avail services?
No. Registration is not required to avail our services. When you click on the ‘Buy Now’ button, we will ask
you
for your e-mail address which would be saved with us and will be used to identify you for all future
transactions and correspondences. You will also be provided with a unique code or Resume ID.
What should I do once I decide on package to be taken?
Click on the ‘Buy Now’ button and proceed with the instructions. It’s really that simple. We will only ask
you to
fill certain fields which will help us in preparing your resume better. You can also choose to skip certain
fields if you do not feel the need to give that information.
How much will it cost to take the getsetresumes.com services?
We charge a nominal fee for working on your resume and providing a superior service. For detailed services
and
their pricing click here.
Do I need to send you my CV to avail this service?
Yes. We will need any draft of your Resume to begin our work. If a resume is not available, you will need to
send
us your information through the form provided on the ‘Submit Your Resume’ page. The more information you
share,
the better your Resume will come out.
What all documents do I need to upload?
Mostly, just your Resume or CV. But, just in case you want to share any other supporting documents (like a
PPT you prepared few years ago or anything else you might have written), you need to mail them to us
additionally as
we do not allow uploads of zip/rar/tar archives due to security reasons. The email id for this communication
will be
shared with you by your writer.
If I want to send/resend any documents, what should I do?
Again, mail is the best form of communication in this regard. Send your docs to the email id communicated to
you by your resume writer, quoting your Order ID in the mail.
How will I know that my resumes are uploaded properly?
You will get an email once your Resume is uploaded and order is successfully processed. In the event of any
unsuccessful transaction, please call us.
When will the resume writer contact me?
Your Resume writer will contact you via email within 24-48 hours of your order placement and schedule a time for a call. The writer may also share an Information Exchange Form with you.
If you are in India, you can expect a call from the writer within the 24-48 hour window, in addition to the email.
If you are outside India, the writer will first establish contact with you over email and depending on your preference, you can set up a telephonic call or a call over Whatsapp or Botim (if in GCC) with the writer at a time convenient to both of you.
If you do not wish to speak, or have the time, you can simply fill up the Information Exchange form and inform the writer to get started.
Please note the writing team is unavailable on Weekends (Saturday and Sunday) for calls. Our working hours are Mon-Fri – 10AM – 7PM.
What is the Information Exchange Form?
Information Exchange or IE Form is a detailed Questionnaire we share with clients
to capture information which is either not present in their resume or is outside the
scope of the resume but can help us get the full picture. The form has many
questions, all optional. You may fill it up as per your preference and leave the rest.
Fields in Yellow or the first page are suggested to be filled.
If you directly place an order on our website, you will get access to the form on our
site itself after successful payment.
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Is it possible for me to track my order?
You will receive an e-mail as soon as your order is processed with us. It will contain your Order ID which
will
be used to track your order when you call our Customer Helpline.
If something goes wrong during the course of your submission, get in touch with our Customer Helpline numbers
given on the website.
How do I know the status of the services (open/close) I have purchased?
That will mostly depend on you. We will not close your request unless you ask us to.
The initial status can always be check through our Customer Helplines. However, in the event of no
communication
between you and us for 15 days, we will close the service after intimating you through email.
How much time does it take for my resume to get developed?
Your resume writing process starts only after we receive your full payment and updated
resume as well as the Information Exchange Form. Once we receive all of these, the time
taken for us to send you the first draft is as per the services you have availed.
The delivery time for various services is as below:
Resume Writing – 7-8 working days
Visual Resume / Infographic – 7-8 working days
Express Resume Writing – 3 working days
LinkedIn & Other Supporting Documents are usually written after your resume has been
approved and frozen by you
Upon beginning of the writing process, a confirmation mail regarding the same is sent to
your email id post the date of discussion/submission of essential information.
Will I get the hard copy of my developed resume?
We send you the resume as both DOC & PDF in your email. You can easily take a printout.
Can I meet or speak to my resume writer?
Of course! All customers will receive pre-development call from the resume writer to
gather inputs. Once you have availed our writing services, you can have multiple
telephonic interactions with your writer. Also, customers can communicate through email
post the pre-development interaction.
If you are located in or near Delhi / NCR, you can also come and meet us at our office
during operational hours.
It is suggested that your calls with the writer are pre-scheduled over email so that both
you and your writer are comfortable and prepared. Unscheduled calls may not be
answered if the writer is busy on another call with another customer. It is also suggested
that your inputs are shared over email so that they can be recorded.
What is the maximum number of iterations allowed?
With our commitment to your satisfaction, we allow multiple iterations until you are completely satisfied with your resume but it is advised that you have a clear view about your requirements and convey the same to our consultant in a timely manner to avoid delays and ensure quicker delivery of your documents. To avoid confusion, it is highly suggested that your inputs are clearly articulated and shared over email.
Please note that iterations and revisions can take upto 3-4 working days.
Will I receive PDF or word version of visual resume?
During iterations with writer, you will receive only a word version to enable easy editing. Once you approve
your
resume, you will receive PDF version of the resume.
Can I see sample of visual resume before I pay?
Yes, you can see samples before paying. Click Here to see some samples
Will you seek my approval before you finalize my resume?
Yes, we will finalize your resume only after you have approved the same over email.
Once I finalize my resume, can I ask for modifications again?
Yes, we provide 6 months of after sales support. You can let us know the changes
and we will incorporate the same in your drafts without additional charges.
Changes and modifications should not constitute a requirement change. For
example, if you get a resume prepared for a Sales profile, you cannot ask for it to be
changed to Marketing – that would constitute a Requirement change, and not a
modification. Also Format changes are not covered in the 6 months support
period.
How is visual resume different from text resume?
Visual resume or Infographic Resume has all the benefits that come with our text resume writing service.
Additionally, visual resume contains graphic representations of your key highlights and skills to create a
visual impact on recruiters.
What is the difference between visual resume and infographic resume?
Essentially both mean the same thing. A minor variation is that an Infographic does not contain detailed
information in textual form. However, Visual Resume has both visual representations of key highlights as
well as
detailed information in text form.
What is the recruiters’ feedback on visual resume?
Recruiters from various industries who hire for different experience levels find visual resumes reader
friendly,
innovative and authentic.
If you are applying directly (not through Job Portals), both Visual / Infographic resumes are known to have a
very strong effect on recruiters and hiring decision makers.
I am not from a creative field like visual or performing arts. Will a Visual CV be still useful for me?
Yes, visual resume is useful for any industry and role. Whether you are in engineering, sales, marketing,
finance, IT, media or any other field, you can make that additional impact amongst recruiters with a visual
resume.
Our Visual resume formats have been developed after taking inputs from recruiters in various industries.
Can I get my resume faster?
Yes. You can choose from our express delivery options for the Resume. We have 2 options
3-Day Express – Resume is delivered in 3 working days from the receipt of all information
1-Day Express – Resume is delivered in 1 working day from the receipt of all information
Please note that this option is only available for the Resume or your primary service. The rest of the services will be delivered under normal timelines as communicated by your consultant.
If you need all your services delivered as Express, please get in touch with the Sales team.
When will I get my LinkedIn profile and other documents?
Work on your LinkedIn profile and other documents (like cover letter, biography, etc.) is initiated after we have a written approval from you on the finalisation of your Resume. These documents can take anywhere between 1-7 working days from the date of initiation. Please ask your consultant to communicate the exact timelines to you over email.
Can we communicate over WhatsApp instead of email?
Email remains our standard form of communication because
1. Emails can be tracked and also order status can be tracked through emails
2. Email conversations are recorded and stay in one place
3. Files and attachments stay where they are and can be retrieved later
4. Meetings are scheduled over email
While our writers are available for general whatsapp communication, we do not recommend sharing of documents or crucial information related to the delivery of your services over WhatsApp.
We also do not recommend whatsapp conversations to maintain a healthy balance betweek work and personal time for our writers and clients.
Will someone inform us when our resume is done?
Sorry but that won’t be possible. We work with a lot of clients simultaneously and it is practically impossible to ensure all clients are informed whenever we send a file or modification to them.
The delivery dates are marked by the writers in advance and you will need to check your email on that date (+/- a few hours) to ascertain if the files have been received. You can always connect with your writer consultant over email or call to get a more accurate status of your service delivery and files.
How do I make a payment for purchasing a service at GetSetResumes.com?
We offer a variety of payment options for your order at GetSetResumes.com: Credit Cards (including American
Express), Debit Cards, Net Banking, Cash Cards, Mobile Wallets (PayTM and others). We also accept
international
payments through PayPal.
Are there any hidden charges when I purchase a service at GetSetResumes.com?
There are absolutely no hidden charges when you make a purchase with us. The prices listed for all plans and
packages are final and inclusive of all taxes. The prices you see on our Plans & Packages pages are exactly
what
you pay for them.
How do I pay using a Credit/Debit Card and is it safe?
We accept all VISA, MasterCard and American Express, both Indian and International. Customers will need to
type
in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the
back
of the card) and complete the payment flow.
Your Credit/Debit card details are not stored with us and remain confidential and private. Our trusted
payment
gateways use SSL encryption technology to protect your card information.
What if I do not want to pay online?
In that case, you can choose your payment method as "Bank Deposit" at the time of resume submission. Upon
checkout, you will be given details related to the methods available and the Bank Details where you need to
send
your payment.
You can also transfer the amount directly to our bank account through Cash Deposit or IMPS / NEFT / RTGS. The
details of the bank account will be provided to you at the time of placing your order.
Other methods available for offline payments are DD//Money Order. Please note that we only accept At Par
cheques.
We accept all major banking Debit / Credit Cards and Net Banking options.
Paypal: For accepting payments in US Dollars from clients located overseas, we use PayPal. You can use your
existing PayPal account to pay OR pay us through your international bank card.
Does the price of a service change if PayPal is chosen as the mode of payment?
Not exactly. Only a currency conversion is done (from INR to USD) and Forex charges included to account for
PayPal withdrawal to our banks. The overall price of the service remains more or less the same. The overall
difference is not more than 5%.
This conversion, however, is final and binding. So if you are not comfortable or do not agree with this
conversion from INR to USD, please do not select PayPal as the mode of payment.
Can I pay after I receiving my documents/ availing your services?
No, you need to make an upfront payment in order to avail these services.
Can I pay in installments?
We do not accept payment in installments. However, you can pay through your Credit Card and convert the
payment
to EMIs.
Can I avail any discount?
- Plenty! Our Super Value packs will help you avail discounts almost as high as 30%!
- In addition to these fixed discounts, from time to time we come up with seasonal discounts where you can
avail
our services at 10-20% lower prices; that’s in addition to the fixed offs!
- How can I avail ongoing offers?
- Add any service in the cart
- Proceed to payment page
- Add the Voucher or Coupon code “______” at the checkout page
- Click on ‘Checkout’
- Complete the transaction
How can I avail discount when buying Combos?
You become eligible for 10 to 30% discount when you purchase Value packs designed to give maximum value to
the
job seeker.
Can I buy a single service?
Yes, you can buy a single service. However, you become eligible for 10% to 30% discount when you our combo
packs
designed specifically to deliver high value to the job seeker
Do I get an additional discount on buying these services again?
Yes, we offer 10% additional loyalty discount to our repeat clients. To avail loyalty discounts, contact
us
What if I am referred by your customer or client? Do I get an additional discount on buying these
services?
Yes, we offer 10% referral discount to our new customers. To avail referral discounts, contact us.
What is Express Delivery? What are the charges?
If you need your resume faster than the standard timelines of 7-8 working days, you can choose from our express delivery options. We have 2 options
3-Day Express – Resume is delivered in 3 working days from the receipt of all information
1-Day Express – Resume is delivered in 1 working day from the receipt of all information
Charges are as follows:
3-Day Express – Rs. 1000 per file
1-Day Express – Rs. 2000 per file
Please note that these charges are for expediting your case for which sometimes the team has to work extra hours or stretch on normal days. The same amount of work goes in but in lesser hours which increases the effort by the team tremendously.
As such, any charges you pay for Express delivery are non-refundable.
What is the success rate of your services?
97% of our clients have given us a 4/5 rating during our Satisfaction Surveys.
Our Repeat + Referral rate is as high as 40%. Most of our business runs on referrals which means a lot of our
clients refer others.
Do you guarantee a job once I buy these services?
Our services aim to help you find the right job faster. However, the success rate of getting a job through
these
services may vary greatly depending on various factors such as demand for a particular profile and
skill-set,
number of candidates that are eligible for a particular job profile and skill set, your qualifications and
ability to verify and demonstrate various skills and attributes of content stated in the resume, interview
performance, cultural fit with an organization and so on.
Outcomes and success are also affected by many external variables such as market volatility, local and
national
economies, market saturation for a particular industry, adaptability to workforce changes, etc. Therefore,
GSR
does not guarantee job placement.
Many of our past customers have benefited from taking our services. However, due to the above reasons which
are
outside the control of GSR, we do not guarantee interview calls or job placement on buying these
services.
What is the On Demand Recruiter (ODR) service? Is there
any success guarantee?
ODR:On Demand Recruiter or ODR service is a time and effort saving service wherein we
find and apply to jobs on your behalf, through the same job portals that you use. Your
ODR Consultant talks to you and understands what jobs you are looking for and shortlists
the job portals based on the discussion. Over a period of x months for which you have
subscribed to the service, the consultant then keeps looking out for matching jobs and
applies from your account. The consultant may also look out for matching opportunities
on your target companies’ career pages. The idea is to save you the time and effort spent
in searching for these jobs, and also increase the probability of finding matching jobs.
Success Guarantee:This service is intended to only save the time of the user and reduce
the chances of missing out on matching job opportunities. We try our level best to ensure
close to 100% coverage and not miss out on any jobs. However, we do not guarantee any
interview calls or job offers. ODR service is a best effort service and should not be
mistaken or confused with a job placement or interview call guarantee. Once again, the
service is intended to only save time for the user.
Results:Customers who have taken this service in the past have benefitted tremendously
with 8/10 customers getting interview calls through our efforts. We have received positive
reviews and commendations from clients who have taken our ODR service with many
clients appreciating the time it has saved them.
What guarantees do you provide?
We guarantee your satisfaction and 100% money back if you are not satisfied with our service.
We also provide unlimited modifications for the first 60 days from the date of your purchase and 6 months of
support thereafter.
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Please elaborate on the 100% money back guarantee.
Money Back: Although we will try our level best to provide you with a superior quality
document, it sometimes happens that a client has different expectations. We do offer
multiple revisions on your document if you are unhappy. However, if you are completely
dissatisfied with the initial draft and wish to cancel the order, you can ask for your money
back within 48 hours of receiving the first draft. However, if you delay the correspondence
we do not guarantee a money back.
In case of cancellation of the services, only the amount for services NOT delivered will be refunded. The services that have been delivered will be charged in full and any voucher discount that was applicable while placing the order will not apply on the services that have been delivered. Amount shown on the website or communicated over email (at the time of placing the order) will be considered as final and binding, while calculating the refund amount.
Guarantee: GetSetResumes.com guarantees the end user's complete satisfaction and
money back if the end user is not satisfied with the first draft of their resume. To avail this,
the end user must initiate a refund request through a written email within 48 hours of
receiving the first draft of the resume. Post this, an investigation will be carried out to
ascertain the validity of the request. Only if the request is found to be genuine,
GetSetResumes.com will initiate the refund process in the next 7 working days. If there is
a delay in sending an intimation, the refund shall not be processed as per policy.
GetSetResumes does not offer any job guarantee with any of our services.
GetSetResumes does not assure clients of an ATS Score as it is not quantifiable and there is no standard authority confirming how ATS scores are calculated.
No Refund Case: A refund will not be processed if a) you do not provide a written email
with your concerns within 48 hours of your resume delivery, b) you decide to change your
initial requirements for resume development, c) you are a repeat customer, d) if you have
already approved your resume and/or are in the support period, e) if you contact us with a
low ATS score from another website.
Get Set Resumes does not entertain client enquiries or requests related to ATS
scores. We believe ATS scores are a sham and are generally provided by resume writing
websites to lure customers. No resume can have a generic ATS score.
What about Iterations and Revisions?
Iterations and Revisions: You can ask for multiple iterations for your resume till you are satisfied
with
your
final version. In addition for the first 60 days, after your final draft has been approved, if you feel that
you
need additional points for a particular job or you want modifications pertaining to a particular job, we
will do
that for free. This will happen on request.
Revision Requests: Although you are entitled to unlimited revisions, the communication gap between any
2
successive revisions must not exceed 30 days. That is, after a draft has been shared with you, you need to
reply
back within 30 days to request a revision. If that time limit is exceeded, the writer will have the liberty
to
close your case and you may have to purchase your resume pack once again.
Minor Revisions: We do sometimes promise to take care of minor modifications or enhancements even
after
the
period of 60 days for customers for free.
Support: We take care of our clients so they do not need to go to some other provider. We promise all
our
premium
clients a support for 6 months during which clients can request for minor updations, changes in their
resumes
and get any concerns resolved; without paying any extra fee. Please note that a ‘requirement change’ is not
supported during this period.
Is there a job guarantee?
Job Guarantee: Please note that we do not provide any job guarantee or rewriting guarantee if you do
not
get a
job.
Please elaborate on the 6-month support.
Our 6 month support ensures that clients do not feel lost during their job search.
After you get your resume from us, if you ever feel the resume needs any updates
or changes, you can come back to us and we will help you out with the changes
free of cost.
What is covered: Any minor updates, changes or addition to content, page layout
adjustments, page length adjustments, photo adjustments, new JD update if you
change your job, skill or award additions.
What is not covered: Format changes, new requirements, changes to original
requirements.
Why should I get my resume written by Get Set Resumes?
Get Set Resumes in one of India’s oldest dedicated Resume Writing companies. We are a pure, hot blooded
document
writing company focusing on writing career documents for our clients from more than 30 countries in the
world.
We have written over 25,000 career documents till date, since we started in 2011
With this vast experience, we know what the employers are looking for and aim to vastly improve your chances
of
getting that all important interview call. Our attention to detail is well known and we pride ourselves in
the
way that we present the CV, combine style with factual information.
Having worked with a large number of companies comprising of MNCs & reputed Indian companies, we have the
knowledge and perspective from the employer’s point of view regarding all aspects of the recruitment process
and
crucially what is required when creating an effective and successful CV. Our CV designing is oriented to
present
skills, experience and other relevant details in such a way that it vastly increases the chances of being
invited for interview.
Our clients come from various industries, such as Building Products, Chemicals, Construction, Durables, FMCG
&
FMCD, Medical & Health Services, Retail etc. and from various fields of Engineering, Marketing, Exports, IT,
Finance, HR and Supply Chain Management etc.
Tell me about your expertise in working with professionals from various industries.
Levels and Industry: We are well experienced to write resume for all levels; from School Leaving Students to
Fresh College Graduates to COO/ CEO / Board Level Positions.
Geographical Locations: We are fully experienced in writing CVs for your International requirements. Our
clientele is based in India as well as Australia, New Zealand, Singapore, UK and other European Countries,
USA,
Canada as well as the Middle East nations.
Types of CVs: As per the latest trends, we write both Text Resumes & CVs as well as Infographic Resumes. We
also
write LinkedIn Profiles, Letters, Essays, Selection Criteria, and other documents.
What is the benefit I get by getting my documents written by your experts?
We have an in-house team of experts from 8–18 years of experience in resume writing. We have crafted more
than
25,000 documents till date. The experts are aware of what kind of formats appeal to the recruiters and how
recruiters search for keywords on our site and, hence, are able to provide you these benefits while
developing
your resume. They ensure a high impact resume with a well-crafted summary and effectively highlighted
skills,
competencies and achievements. Your document goes through an internal round of audit before it is sent to
you to
ensure high quality.
GetSetResumes is one of the oldest resume writing companies in India. We employ a dedicated team of in-house writers with years of industry experience specialising in resume writing and career consulting services, especially for mid and senior executives and organisation leaders. In addition to resumes, we also support clients with applications, essays, letters, biographies, LinkedIn profiles, job search assistance as well as LinkedIn management services.
